Cactus Cooling & Heating

Terms & Conditions

Updated: 04-03-2025

Welcome to Cactus Cooling & Heating (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (cactuscoolingheating.com) and our HVAC services provided in Dallas, TX and surrounding areas. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Acceptance of Terms

By accessing our website and/or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify or update these Terms at any time, and any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

Services Provided

Cactus Cooling & Heating provides a range of HVAC services, including but not limited to:

  • Air Conditioning Services: Tune-ups, repairs, installations, and maintenance.
  • Furnace Heating Services: Tune-ups, repairs, and new furnace installations.
  • Commercial HVAC Solutions: Custom installations, repairs, and maintenance for businesses.
  • Ductless Mini-Split Systems: Installations and support for targeted, energy-efficient climate control.
  • Home Insulation: Professional installation of insulation to improve energy efficiency and indoor comfort.

Our services are delivered with a commitment to transparent pricing, same-day support (where applicable), and flexible financing options. Please note that while we strive for excellence, service availability may vary based on location and scheduling constraints.

Payment, Financing, and Pricing

  • Pricing: All pricing listed on our website is subject to change without notice. We provide clear, upfront pricing with no hidden fees.
  • Financing: We offer flexible financing options, including 0% APR for eligible customers. Financing approvals are subject to a credit review, and terms and conditions apply.
  • Payment Terms: Payment for services is due at the time of service unless other arrangements have been made in advance. By using our services, you agree to pay the full amount due, including any applicable taxes or fees.

Service Appointments and Bookings

  • Booking: Service appointments can be scheduled online or by contacting our customer service team, available 24/7.
  • Cancellations/Rescheduling: If you need to cancel or reschedule an appointment, please notify us as soon as possible. Failure to cancel may result in a cancellation fee as outlined in our service policies.
  • Availability: While we strive to offer same-day service, appointment availability is subject to local demand and technician scheduling.

SMS Text Messaging

By submitting our contact form and signing up for texts, you consent to receive text messages from Cactus Cooling & Heating at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply, and message frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for support.

Warranties and Disclaimers

  • Service Warranty: We stand by our work with a commitment to 5-star service and quality workmanship. Warranties on parts and labor are provided only by the manufacturers or as detailed in your service agreement.
  • Disclaimer: Our services are provided “as is” and “as available.” We do not guarantee uninterrupted service and are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
  • Limitation of Liability: In no event shall Cactus Cooling & Heating be liable for any damages, including lost profits or data, arising from your use of our services or inability to access our website, even if advised of the possibility of such damages.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Cactus Cooling & Heating or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or otherwise use any of our content without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access or disclosure. While no method of transmission over the internet is 100% secure, we strive to protect your data. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal data.
  • Request the deletion of your personal data.
  • Object to or restrict certain types of processing of your personal data.
  • Withdraw consent at any time (if processing is based on consent).

Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. By using our services, you consent to the jurisdiction of the courts located in Texas for any disputes arising out of or relating to these Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Welcome to Cactus Cooling & Heating (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (cactuscoolingheating.com) and our HVAC services provided in Dallas, TX and surrounding areas. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Acceptance of Terms

By accessing our website and/or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify or update these Terms at any time, and any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

Services Provided

Cactus Cooling & Heating provides a range of HVAC services, including but not limited to:

  • Air Conditioning Services: Tune-ups, repairs, installations, and maintenance.
  • Furnace Heating Services: Tune-ups, repairs, and new furnace installations.
  • Commercial HVAC Solutions: Custom installations, repairs, and maintenance for businesses.
  • Ductless Mini-Split Systems: Installations and support for targeted, energy-efficient climate control.
  • Home Insulation: Professional installation of insulation to improve energy efficiency and indoor comfort.

Our services are delivered with a commitment to transparent pricing, same-day support (where applicable), and flexible financing options. Please note that while we strive for excellence, service availability may vary based on location and scheduling constraints.

Payment, Financing, and Pricing

  • Pricing: All pricing listed on our website is subject to change without notice. We provide clear, upfront pricing with no hidden fees.
  • Financing: We offer flexible financing options, including 0% APR for eligible customers. Financing approvals are subject to a credit review, and terms and conditions apply.
  • Payment Terms: Payment for services is due at the time of service unless other arrangements have been made in advance. By using our services, you agree to pay the full amount due, including any applicable taxes or fees.

Service Appointments and Bookings

  • Booking: Service appointments can be scheduled online or by contacting our customer service team, available 24/7.
  • Cancellations/Rescheduling: If you need to cancel or reschedule an appointment, please notify us as soon as possible. Failure to cancel may result in a cancellation fee as outlined in our service policies.
  • Availability: While we strive to offer same-day service, appointment availability is subject to local demand and technician scheduling.

Warranties and Disclaimers

  • Service Warranty: We stand by our work with a commitment to 5-star service and quality workmanship. Warranties on parts and labor are provided only by the manufacturers or as detailed in your service agreement.
  • Disclaimer: Our services are provided “as is” and “as available.” We do not guarantee uninterrupted service and are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
  • Limitation of Liability: In no event shall Cactus Cooling & Heating be liable for any damages, including lost profits or data, arising from your use of our services or inability to access our website, even if advised of the possibility of such damages.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Cactus Cooling & Heating or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or otherwise use any of our content without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access or disclosure. While no method of transmission over the internet is 100% secure, we strive to protect your data. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal data.
  • Request the deletion of your personal data.
  • Object to or restrict certain types of processing of your personal data.
  • Withdraw consent at any time (if processing is based on consent).

Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. By using our services, you consent to the jurisdiction of the courts located in Texas for any disputes arising out of or relating to these Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Welcome to Cactus Cooling & Heating (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (cactuscoolingheating.com) and our HVAC services provided in Dallas, TX and surrounding areas. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Acceptance of Terms

By accessing our website and/or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify or update these Terms at any time, and any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

Services Provided

Cactus Cooling & Heating provides a range of HVAC services, including but not limited to:

  • Air Conditioning Services: Tune-ups, repairs, installations, and maintenance.
  • Furnace Heating Services: Tune-ups, repairs, and new furnace installations.
  • Commercial HVAC Solutions: Custom installations, repairs, and maintenance for businesses.
  • Ductless Mini-Split Systems: Installations and support for targeted, energy-efficient climate control.
  • Home Insulation: Professional installation of insulation to improve energy efficiency and indoor comfort.

Our services are delivered with a commitment to transparent pricing, same-day support (where applicable), and flexible financing options. Please note that while we strive for excellence, service availability may vary based on location and scheduling constraints.

Payment, Financing, and Pricing

  • Pricing: All pricing listed on our website is subject to change without notice. We provide clear, upfront pricing with no hidden fees.
  • Financing: We offer flexible financing options, including 0% APR for eligible customers. Financing approvals are subject to a credit review, and terms and conditions apply.
  • Payment Terms: Payment for services is due at the time of service unless other arrangements have been made in advance. By using our services, you agree to pay the full amount due, including any applicable taxes or fees.

Service Appointments and Bookings

  • Booking: Service appointments can be scheduled online or by contacting our customer service team, available 24/7.
  • Cancellations/Rescheduling: If you need to cancel or reschedule an appointment, please notify us as soon as possible. Failure to cancel may result in a cancellation fee as outlined in our service policies.
  • Availability: While we strive to offer same-day service, appointment availability is subject to local demand and technician scheduling.

Warranties and Disclaimers

  • Service Warranty: We stand by our work with a commitment to 5-star service and quality workmanship. Warranties on parts and labor are provided only by the manufacturers or as detailed in your service agreement.
  • Disclaimer: Our services are provided “as is” and “as available.” We do not guarantee uninterrupted service and are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
  • Limitation of Liability: In no event shall Cactus Cooling & Heating be liable for any damages, including lost profits or data, arising from your use of our services or inability to access our website, even if advised of the possibility of such damages.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Cactus Cooling & Heating or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or otherwise use any of our content without our prior written consent.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access or disclosure. While no method of transmission over the internet is 100% secure, we strive to protect your data. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal data.
  • Request the deletion of your personal data.
  • Object to or restrict certain types of processing of your personal data.
  • Withdraw consent at any time (if processing is based on consent).

Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. By using our services, you consent to the jurisdiction of the courts located in Texas for any disputes arising out of or relating to these Terms.

Contact Information

If you have any questions about these Terms, please contact us at: